Conflict is a natural and unavoidable part of workplace relationships, but when left unaddressed, it can undermine team performance, collaboration, and creativity. This group class is designed to help you identify conflict at its earliest stages, understand its root causes, and manage it in a constructive and healthy way. You’ll come away with practical tools to foster collaboration, ease tensions, and create a workplace culture where conflict can become a powerful opportunity for growth, rather than a barrier to progress.
What We’ll Cover
- Types and sources of workplace conflict
- Conflict Styles
- Emotional Triggers and Unconscious Bias
Learning Outcomes
You will be able to:
- Identify early signs and sources of conflict in your workplace
- Analyse your conflict style and that of others to enable constructive dialogue
- Recognise the role of emotions and cultural factors in conflict and learn strategies for navigating them effectively
