Instructor Terms

Instructor Terms and Conditions

1. Introduction

Welcome to The Learning Chimp (Pty) Ltd ("The Learning Chimp", "we", "us", "our"). These Instructor Terms and Conditions ("Instructor Terms") govern your participation as an instructor on our website, www.thelearningchimp.com("Website").

An Instructor is defined as any individual who develops educational content, presents courses, provides coaching, or offers tutoring through the platform. This includes course developers, presenters, coaches, and tutors.

By using the Website to publish, sell, or deliver educational content or services, you agree to be bound by these Instructor Terms, our general Terms and Conditions, Privacy Policy, and any additional policies referenced herein.

Legal Entity: The Learning Chimp (Pty) Ltd
Company Registration Number: 2025/322922/07
Contact Email: info@thelearningchimp.com
Phone Number: +27 10 210 7427
Postal Address: Available upon request.

2. Eligibility

To become an Instructor on The Learning Chimp, you must:

• Be at least 18 years of age;
• Have the legal capacity to enter into contracts;
• Provide accurate personal and professional information during registration;
• Comply with applicable laws and policies.

We reserve the right to verify your credentials and approve or deny Instructor status at our sole discretion.

3. Instructor Responsibilities

As an Instructor, you agree to:

• Create and maintain high-quality educational content (courses, group classes, coaching sessions, etc.);
• Ensure content is original, lawful, and does not infringe on any intellectual property rights;
• Respond to learner queries and provide reasonable support;
• Keep course information and schedules up to date;
• Maintain professional conduct in all communications.

You must not:

• Post misleading, harmful, or offensive content;
• Discriminate against any user;
• Solicit learners to other platforms.

4. Revenue and Commission

• You will receive 80% of the net revenue from course sales, tutoring sessions, and coaching services provided via the platform.
• The Learning Chimp will retain a 20% commission on all successful transactions.
• "Net revenue" refers to the total amount received from learners, less any applicable taxes, refunds, cancellations or third-party processing fees.

5. Payment Processing

• For South African Instructors, payments will be processed directly through local banking systems.
• For Instructors outside South Africa, payments will be processed via third-party payment processors.
• Payouts will be made monthly, provided the minimum payout threshold of of R100 or $10 has been met.
• A 4% transaction fee will apply to all payout requests.
• It is your responsibility to provide accurate and up-to-date banking or payout information on your Instructor profile within the platform.
• The instructor must ensure their banking details are correct at all times on their profile in the system. We will only use the payment details supplied within the system. Any payment information sent via email or alternative communication channels will not be considered.
• The Learning Chimp will not be held liable for any incorrect or failed payments resulting from missing or inaccurate payment details supplied by the Instructor.
• Instructors are responsible for any charges or deductions incurred by their bank as a result of receiving payouts.

6. Content Licensing and Ownership

You retain ownership of the content you create. However, by uploading content to The Learning Chimp, you grant us a worldwide, non-exclusive, royalty-free license to use, display, distribute, market, and sublicense the content solely for the purposes of operating and promoting the platform.

We may remove content that violates our policies or applicable laws.

7. Taxes and Legal Compliance

You are responsible for:

• Complying with local tax laws, including VAT or income declarations;
• Ensuring you are legally allowed to offer instruction, coaching, or services;
• Managing your own tax submissions.

The Learning Chimp may provide documentation for income earned on the platform upon request.

8. Communication and Conduct

Respect and Professionalism

All communication and interactions with learners must be handled with respect and professionalism.

Inappropriate Behavior

Any form of harassment, discrimination, or immoral behavior is strictly prohibited and will result in immediate removal from the platform.

Use of Platform Tools

You agree to use the platform’s communication tools for educational and operational purposes only.

9. Lessons and Discussions

Scheduling of Lessons

Lessons must be scheduled and confirmed using the website's booking system.

Cancellation Policy

Cancellation by Instructors: Instructors must provide at least 4 hours’ notice if they wish to cancel or reschedule a lesson. Failure to do so may result in a fee or account suspension.

Arriving Late

If an instructor arrives late, they must compensate the learner by either extending the session or rescheduling to make up for lost time. If this is not feasible, the learner will receive a proportional refund.

No-Shows

If an instructor fails to show up for a scheduled lesson without providing prior notice, the learner will receive a full refund. Repeated no-shows may lead to account suspension or termination.

10. Termination and Suspension

The Learning Chimp reserves the right to suspend or terminate your Instructor account if:

• You violate these Instructor Terms or general Terms and Conditions;
• You receive repeated negative feedback from learners;
• You fail to deliver services as promised.

You may terminate your relationship with us at any time by notifying us via email. Upon termination, any outstanding payouts due to you will be processed in the next cycle, subject to any applicable deductions.

11. Disclaimers and Limitation of Liability

The platform is provided "as is" without any warranties. The Learning Chimp does not guarantee income or learner outcomes.

To the extent permitted by law, The Learning Chimp shall not be liable for indirect or consequential losses, including lost earnings or reputation damages.

12. Governing Law and Jurisdiction

These Instructor Terms are governed by the laws of the Republic of South Africa.

By using the Website, you consent to the jurisdiction of the South African courts in the event of any dispute.

13. Amendments

We may modify these Instructor Terms from time to time. Continued use of the Website and Services after changes have been made constitutes acceptance of the updated terms.

We recommend reviewing this page regularly for updates.

14. Contact

If you have questions about these Instructor Terms, please contact:

• Email: info@thelearningchimp.com
• Phone: +27 10 210 7427
• Postal Address: Available upon request.