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Terms & Conditions

Terms and Conditions


1. Introduction

Welcome to The Learning Chimp (Pty) Ltd ("The Learning Chimp", "we", "us", "our"). These Terms and Conditions ("Terms") govern your use of our website, www.thelearningchimp.com("Website"), and the services we provide, including online courses, a marketplace for instructors, downloadable materials, certifications, subscription-based content, tutoring, language lessons, coaching, and learnerships (collectively, the "Services").

By accessing or using our Website and Services, you agree to be bound by these Terms, our Privacy Policy, and any other applicable policies. If you do not agree, please do not use our Website or Services.

These Terms apply to all users, including instructors, coaches, tutors, learners, affiliates, and website visitors (collectively "Participants").

Legal Entity: The Learning Chimp (Pty) Ltd
Company Registration Number: 2025/322922/07
Contact Email: info@thelearningchimp.com
Phone Number: +27 10 210 7427
Postal Address: Available upon request.

2. Eligibility

The Learning Chimp’s Services are intended for individuals who are 18 years of age or older. By using the Website or Services, you represent that you meet this requirement.

3. Services Overview

We provide a platform where:

  • Instructors, coaches, and tutors can offer courses and learning materials.
  • Learners can enroll in and access these educational materials.
  • Participants can purchase subscription-based content, certifications, coaching, tutoring, and language lessons.
  • Affiliates can promote our offerings.

The Learning Chimp does not guarantee any outcomes from the use of the Services.

4. Accounts

To access certain features of the Website or Services, you may need to create an account. You agree to provide accurate, complete information and to keep your account credentials confidential. You are responsible for all activity under your account.

We reserve the right to suspend or terminate your account if any information is inaccurate or if you breach these Terms.

5. Payments

  • For Participants located in South Africa, payments may be processed directly through South African payment channels.
  • For Participants outside of South Africa, payments may be processed through third-party payment processors.
  • Prices are displayed in South African Rand (ZAR) unless otherwise stated.
  • You agree to pay all applicable fees related to your use of the Services.

We are not responsible for issues arising from third-party payment channels but will assist where reasonably possible.

6. Refund Policy

Refunds are governed by our separate Refund Policy, available on the Website. Generally, no refunds will be issued once a course or material has been accessed unless otherwise stated.

7. Participant Conduct

You agree to use the Services only for lawful purposes and in accordance with these Terms. Prohibited activities include, but are not limited to:

  • Impersonating others or misrepresenting your affiliation.
  • Infringing on the intellectual property rights of others.
  • Disrupting or interfering with the Services or networks connected to the Website.
  • Unauthorized commercial solicitation.

We reserve the right to take legal action for any unauthorized use or breach of these Terms.

8. Intellectual Property

All content available through the Website, including courses, videos, text, graphics, logos, and software, is owned by or licensed to The Learning Chimp and is protected by South African and international copyright laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content unless expressly authorized.

9. Instructor and Affiliate Terms

Instructors and affiliates must agree to additional terms and conditions that govern their relationships with The Learning Chimp, including payout terms, responsibilities, and compliance with applicable laws.

The Learning Chimp reserves the right to remove or refuse any content that violates these Terms or our policies.

10. Third-Party Content and Links

The Website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party websites.

Your dealings with third parties are solely between you and them. The Learning Chimp is not liable for any loss or damage arising from your interactions with third parties.

11. Disclaimers

The Services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the Services will be uninterrupted, error-free, or that defects will be corrected.

We make no guarantees about the outcomes you may achieve by participating in our courses, coaching, or programs.

12. Limitation of Liability

To the maximum extent permitted by law, The Learning Chimp, its affiliates, and their respective directors, employees, and agents shall not be liable for any indirect, incidental, special, or consequential damages, or for any loss of profits, data, or goodwill.

13. Indemnification

You agree to indemnify, defend, and hold harmless The Learning Chimp and its affiliates from any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of your use of the Website or Services or your violation of these Terms.

14. Governing Law and Jurisdiction

These Terms are governed by and construed under the laws of the Republic of South Africa.

You consent to the exclusive jurisdiction of the South African courts in respect of any legal proceedings arising from these Terms or your use of the Website or Services.

15. Changes to These Terms

We may update these Terms from time to time. Changes will become effective upon posting. Your continued use of the Website after any changes constitutes acceptance of the new Terms.

We recommend checking this page periodically for updates.

16. Contact Us

If you have any questions about these Terms, please contact us: